KEYᵒⁿᵉ

The Misadventures of my @BBMobile #KEYone Case, Amazon and IntelCom Express

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A few weeks ago I watched iJustine unbox a oneplus and in that special edition box were 5 cases. Five! One was carbon fibre and it was gorgeous. I already have a case for my KEYone but decided to see if a carbon fiber one exists. Not a skin, I have tried that. A case. I didn’t find any but found one I thought I would like and so I ordered it last Sunday. I am a prime member so expected delivery on Tuesday. On Tuesday the package was delivered to my wife’s workplace (my choice) and at noon it was in my possession. When I opened the package however it wasn’t what I ordered. I look at the labelling on the actual package which was covered by intelcom’s other labelling and it was addressed to someone else. So I got the wrong package. I called intercom express, told my story and was placed on hold for ten minutes, was then told she couldn’t reach the driver and that someone would call me back. By 3pm the person who received my package called my wife to bring her up to speed that intelcom was being difficult about this whole mix-up. By 5pm I called intelcom again, got the same woman, was put on hold for a good 10mins, was told again that driver could not be contacted and that someone would call me back by latest noon on Wednesday. Surprise! That call never happened. I then decided to get amazon involved and chatted with someone and the whole experience got me NOWHERE !! Ok so sometimes online chatting Is not the way to go. On Thursday after more failed attempts with intelcom we find out from the person who had my package that u can actually call the carrier and request you be transferred to Amazon and they will do it for you. He was able to get a refund and a new package delivered. That’s what I did. I landed that same woman and when I told her I wanted to talk to an amazon representative to file a complaint and get a refund she quickly asked if I would give them a chance to fix this first. I told her no. I told her I recognized her voice and I had no interest being put on hold and going through the ritual from the other day. So I got connected to an amazon Rep and within 15mins I got a refund, I got to reorder my case, I got to choose 1 day delivery and she waived the 7$ charge and I was guaranteed delivery by Friday. I was also given a free month on my prime membership. On Friday at around 1pm since there was no indication at all that the package was on its way a call was made to intelcom express who said they didn’t receive any package yet. A call to amazon confirmed that and I was then told that unfortunately chances were I would not get the package Friday. Given that, I told the representative that the delivery address needed to be changed to my home address since the address they have is a business one and no one would be at the office on Saturday. She changed the delivery address for me. Within 15mins of our conversation I got a notification from intelcom that my package would be delivered with the next 3hrs. Say what? How is that possible? I assumed the one I re-ordered. Nope. Wrong. It was the original one which they went to get from the person who got it in error. One hour or so later I got another notification that my other package would be delivered within the next 3hrs. So by Friday evening I went from having zero cases for my KEYone to two. Oh and BTW I did get a refund … so one case was a freebie! 😀👍… so was this case in the end worth it?

For now I will say yes. It’s fairly light weight which is important to me.. Rubberized and the back is a clear plastic which allows me to showcase the BlackBerry logo. On the negative side, it’s clear plastic and so FINGERPRINTS!!!! UGH. What was I thinking!

I wish the buttons weren’t covered. I think after some use i will cut out the rubber off the buttons. Should make things easier. Although it’s not too bad right now.

BTW intelcom express does not have a good reputation … do some googling and it will confirm this. There is actually a petition out there that wants amazon to stop using them as a courrier.

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My @BBMobile #KEYone, 10 Months and One Day Later

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*UPDATED*

Not sure how I forgot this but worth mentioning.. Although it’s more an android/app annoyance than a KEYone. What’s with apps like YouTube and Facebook refreshing and taking you back to the top of the feed when you return to the App after it was minimized?

Side note: I swore that early yesterday @BBMobile liked my tweet for this post then the ‘like’ was gone later in the day. Hopefully I didn’t piss anyone off. Interestingly enough my battery is getting battered this morning. Some sort of revenge? Lol. I kid.

I should also mention that I am a die hard fan and look forward to the KEYtwo.

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Ok so this post was supposed to happen yesterday and then life got in the way. So why not wait 2 more months and do a ‘year later’ review? Well, I don’t think anything will change in the next two months. Atleast I don’t think so. If things change then I will post another update.

No huge revelations will come out of this post. Just my experience.

I guess the best way to approach this is a pros and cons list.

Pros

The phone is gorgeous. Beautiful looking and great quality. BBmobile needs to continue to make quality BlackBerry phones. None of that DTEK series nonsense.

The physical keyboard is pure awesomeness. I cannot do without a pkb. I just simply love the feel of the keys. I am a complete superstar writing on the KEYone.

The added features that come along with this great pkb like flicking words onto screen. Swiping back to erase words. Using the pkb as a mouse. Last but not least the fact you can create shortcuts both long and short for each key. I have so many shortcuts set up. So, so convenient.

The split screen feature. Most of the time I use it because I am watching a YouTube video but want to be able to scroll through my twitter feed. BB10 was far superior at this but heck atleast we got something.

The App ecosystem. I put this out here because almost every single BB elite out there that is pushing old time BB users of OS7 and BB10 use this as the main argument to jump on the blackdroid bandwagon. Personally I am not huge on apps. I have the few I use regularly but that’s about it. Instagram, twitter and FB are the main three with a small handful of others. What I will say is that, yes, it is exciting, I guess, to always have these apps getting updated on a regular basis.

Battery life. Amazing that I don’t have to bring my charger with me. Ever.

Cons (or annoyances)

Apps freezing up and getting the dreaded ‘App has stopped working’ window. So annoying. I don’t recall ever experiencing this with BB10.

I feel like I need to throw this one in. The Facebook App on android is pure unadulterated garbage. 99% of the time it is sluggish as shit. Thank God I rarely use it. Unfortunately the few time I do use it, it’s pure hell.

There are times when u press on either the circle, triangle or square and it takes a few cracks before there is a response. The square seems to be the worse.

General lag in responsiveness. It doesn’t happen often but when the phone slows down, it slows down to a crawl and it is the WORST!! There have been times that it was so bad I wanted to launch the phone across a room and into a wall. I have not done it and will never because I can’t bring myself to damaging such a beautiful phone 😀. I recall one time wanting to show an iPhone user friend of mine a video and it took so long to fire up he commented that we would have already watched it on his iPhone. I had no comeback. I mean how can I possibly convince people to join the blackdroid world when shit like this happens.

Battery life. Yes, this is in my Cons list as well. Although I don’t need my charger, battery life is not like it used to be. Seems to have changed somewhat since the last OS update. When it comes to my phone usage during my work week nothing has changed. I rarely use my phone during my work day yet my battery drains at a faster rate than in the past. I start my day at 6am and finish work at 430pm. There was a time when my battery would be in the low to mid 80s. Now it’s low 50s and at time in the 40s. Sure I reboot and get maybe one good day but then it’s back to what seems to be the new norm of low to mid 50s. Mostly the android system is chewing up all the battery life. I get that over time batteries can’t keep their charge like they used to but it hasn’t even been a year yet. Something has to change here. Why do I have to be forced to reboot my phone frequently to hope to get better battery life?

That’s all folks. For the most part my experience with Android has been good but at this point I can still argue that it’s no BB10. At some point I imagine I will no longer be able to say that.

#IMAK case for my @BBMobile #KEYᵒⁿᵉ

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After getting my #KEYᵒⁿᵉ back in May one of the first things I knew I had to get was a case. I didn’t like what was out there at the time so eventually I opted for a transparent one like this:

Obviously on top of protecting my phone this case also allowed me to show off this beautiful looking phone. It also didn’t add too much weight to the phone. Even though the buttons are covered, it was still easy enough to press on them.

Even though I was happy with the case I am always perusing amazon for accessories and stumbled across this IMAK case. I honestly don’t know what the material is made of. It looked intriguing and it also included a ring so I opted to purchase it. Here’s the thing, I only realized after seeing the estimated delivery date where it was coming from.

Right.. So the estimated delivery date was between Sept 12 and 28!!! I ordered it August 16th. Lol.. Anyway good thing I wasn’t in a rush to get. To my pleasant surprise I received the case this past Tuesday.

This case is ridiculously light weight. I mean it honestly adds zero weight to the phone. I love the texture. Again, no clue what it’s made of. I love the cut outs. It took me five cracks to get the ring where it suits me best and so far so good. The only drawback to this case is of course the fact the phone is somewhat hidden. It would have been great if the BlackBerry logo was on the back. Oh well, can’t win’em all.

Ps: if you try to go to the website imak.hk the browser blocks it for reasons of possible malware. Oopsy.

Oops. Mea Culpa. My @BBMobile #KEYone does multi-task.

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Alright, alright, alright. Looks like I had another brain fart. Turns out Nougat does off multi-tasking. It’s the split screen feature:

As you can see I have YouTube running at the top with Twitter at the bottom. Not all apps however can do the split screen thing. For example instagram doesn’t. So, yes, I can multi-task but I am still limited. Still better than nothing.